General Contractor Goes Beyond the Spreadsheet to a One Stop WFM Shop

Construction worker wearing a hardhat covered in stickers carries a beam on a jobsite.
The Challenge

Innovative General Contractor Outgrows the Spreadsheet

McCownGordon Construction is an employee-owned construction firm headquartered in Kansas City, Mo with offices in Manhattan, Kan and Wichita, Kan. Founded by Pat McCown and Brett Gordon in 1999, the company is made up of nearly 600 employees today. From healthcare, industrial and civic to corporate, federal, K–12 and more, McCownGordon builds across a variety of markets. The growing business had a single user managing its workforce spreadsheet and spent countless hours in meetings trying to navigate the cumbersome document. 

Dustin Burns, Vice President, IT, McCownGordon Construction says, “When you need to dump the spreadsheet, it’s too late. You need to look forward and say how are we going to manage this process in the future versus today because if we wait until the future to change this process, it's just going to be a bottleneck.”

McCownGordon recognized they had outgrown the usual spreadsheet solution for workforce management and wanted to solve the issue with the right technology. Their leadership and the business solutions teams listened to the challenges their associates were facing and knew there had to be a better way to get the right people, on the right projects, at the right time. Prioritizing their people-first approach, they sought out a method to improve communication, obtain accurate forecasting and plan for staffing on future projects. They found LaborChart to do all that and more.

Sheri Johnson, Senior Vice President, Marketing, McCownGordon Construction says, “LaborChart is a really efficient way for us to help manage our workforce in the field and make sure the right people are in the right place at the right time.”
The Solution

Improved Communication, Scheduling and Forecasting with LaborChart

Researching, implementing and using the latest construction technology is at the forefront of all McCownGordon projects, making LaborChart a natural fit for the company's priorities. They now have the ability to strategically look ahead and determine labor needs. LaborChart has also improved communication, especially in the field, allowing management to send a quick text instead of endless phone calls and emails.

All of these improvements help McCownGordon reach their ultimate goal — providing the best client experience possible from pre-construction to close out. 

Peggy McGilley, Business Solutions Manager, McCownGordon Construction, “Our team is using LaborChart to help identify if we have any gaps. It’s helping us staff our projects and identify where we need to move people around or potentially look for new people to join our company.”
The Results

Putting People First with Construction Workforce Management

LaborChart has empowered McCownGordon employees to better live out their values of integrity (vision into present and past projects), performance (how each of those projects and workers succeeded) and relationships (improved communication and ties between the office and field). It has amplified work-life balance with the ability to check in on business from the comfort of home. Since partnering with LaborChart, McCownGordon has been able to focus on what they do best — building for the future and the communities they serve to keep putting people first.

View Case Study
McCownGordon is a leader in the construction industry. Their mission—evident in the buildings they bring to life—is to deliver the best building experience and enhance the journey for their associates, clients, partners and community.
Kansas City, MO

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