Five Benefits of Better Workforce Management

Four construction workers in hardhats, neon vests and jeans collaborate on their workforce management at a remote jobsite.

Contractors across the world share a common issue — scheduling, forecasting and allocating their labor. As the largest unknown on any given construction project, skilled workers can make or break the success of an organization. Whether they realize it or not, most contractors are practicing a form of workforce management (WFM), whether digital or analog. Many companies rely on whiteboards, spreadsheets or even paper to try to organize their labor. This approach isn’t sustainable. Cloud-based WFM allows for a holistic view into the entirety of an organization’s workforce and projects which naturally creates several benefits for the organization as a whole. 

Aaron Tassell, Vice President of Marketing and Innovation, DeMaria Building Co. says, “Now we’re able to look at projects from any time an estimate or proposal comes in the door; we’re able to assign a team to projects in advance and we can then forecast and move people around as we need.”

The Three-Legged Stool of WFM 

The People, Process, Technology (PPT) framework has been helping businesses align their most essential resources since the 1960s. This framework is helpful for contractors to identify who should be involved, what needs to be done and the technology needed to enable people and support the processes. The benefits of WFM span an organization, championing responsibility, accountability and feasibility for all parties across the board. When this framework is put into practice, WFM at your organization is dramatically elevated and aligned. 

David Crystal, Field Operations Manager, Jostin Construction, “Before, we had to call each individual and ask, ‘what’s your manpower look like, what do you need, who do you need.’ We no longer have to ask those questions because of workforce management.

Five Benefits of WFM Standardization

There are multiple benefits of WFM and bridging this gap at your organization. Several key advantages of WFM standardization include:

1. Alignment: The consolidation of all up-to-date information allows every member of your organization to be on the same page.
2. Visibility: The insight your organization needs democratizes information access (at the right level) for the office and the field.
3. Accountability: Maintains a history and log of what changed, who changed it and who’s accountable every step of the way.
4. Risk Mitigation: Fosters peace of mind and “insurance” that information and project data is safe and secure in a cloud-based software. Standardization creates predictable outcomes and success.
5. Effectiveness: Faster, more effective processes and procedures lead to ultimate time savings and employee satisfaction.

With all of these benefits, it’s clear that putting WFM into practice at your organization will create harmony and effectiveness from the top down. 

Marion Chartand, Senior Project Coordinator, Mid America Contracting says, “There’s a difference between scheduling and managing your labor. We have resources that need to be at the right place on the right project; we need to know where we have to adjust shifts if we’re short. There are just so many more use cases for workforce management than I ever would’ve thought.”

Aligning WFM for Success

With the right people assigned to the right projects, your organization can strategize the right plan for a cohesive workforce. Ready to learn more about WFM? Check out our available resources to help support your greatest asset — your people.

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Director of Business Development
Brian Witt specializes in building the LaborChart community and oversees strategic initiatives with industry and technical partners. Prior to his current role, Brian was one of LaborChart’s first Account Executives and helped lead sales processes and new business growth for the organization. Brian’s operational background stems from his time as an Infantry Officer in the US Army. He is an alum of the Construction Science & Management Program at Kansas State University.

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